FAQs

Q1. Where is the size guide for certain products?

The size guide button is available under the name of the product. Click the size guide to view the size chart of that specific item.

Q2. Are your products Original?

Products are 100% Original just 6 months to 1 year old auctioned lots.

Q3. Are these defective or used?

We don’t sell used or defective pieces.

Q3. When you will restock this product? I want it but my size is sold out

Its not possible to restock a product unless or until its leftover is available in the textile mill. Usually, leftovers are not available again since we don’t manufacture any product.

Q4. What if I didn’t like the product or had size issues?

All products sold on the website can be returned or exchanged within 07 days of purchase

Q5. How can you guarantee your products are original?

We show real pics and more to it now we have a store where you can come and check products by yourself. Having said that , we have a 07-day return and exchange policy in which We will cover the delivery charges(Up to 300 rupees) as well.

Q6. How can the prices of your shirts be so low? For instance, polo Ralph Lauren?

We buy authentic garments from mills where these are available as leftovers. Prices at brand stores are obviously high as compared to the prices of mills where these products are manufactured.

Q7.Why is the size of this product bigger or smaller? I usually wear Medium but according to your size chart, I should wear small or large.

There are more than 8 types of sizing in the world. e.g. American Sizing, European Sizing, French Sizing, Japan Sizing, Singapore Sizing, Hong Kong Sizing. An American Medium would be equal to a European Large, Japanese XL, or Singapore XXL. So always look at the size chart before you order online.

RETURNS

Q1. What is your return and exchange policy?

In case of Exchange/Return You Have to Ship The Items Back To Our Address Important: Exchange / Return will only be processed if the Returned Merchandise is unused / Unwashed and with all original Accessories i.e Tag, Labels & Poly Bag, etc

Q2. How will I get My refund?

There are two options for a refund: Coupon Code Cash Back What’s a Coupon Code? You can get the refund amount by getting a coupon code equivalent to the amount you purchased. You can later on use that coupon code to buy anything from our website. What’s Cash Back? If you don’t want the refund via coupon code and wish to get the money back, then we can transfer you the amount via Bank transfer.

Q3. What is the courier policy?

According to COURIER policy, Customers aren't allowed to Open the Parcel and check it before making the full payment. Please cooperate if any such query takes place. • Please select the correct size while placing the order to avoid inconvenience later.